We provide outstanding, personalised care toenable our clients to continue to live safely, independently and happily in their own home.
CONTINUITY
Through our domiciliary and live in care, our service empowers our clients to continue to live independently in the comfort and familiar surroundings of their own home at a time when they would not be able to do so without support. We provide a regular rota of carers that have been matched for compatibility so that our clients (and their families) can feel confident that they are in the safe hands of someone who genuinely cares and they enjoy the company of.
COMMUNICATION
We value and support our clients in a person centred way. We listen; and have the right, personalised conversations to ensure that our clients and their families are fully supported. We also work collaboratively with lead clinicians/external stakeholders to ensure that our clients’ support plans are developed to ensure that their specific needs are met.
COMPLIANCE
Our Quality and Safeguarding team ensures the company is compliant with relevant legislation and policy relevant to maintaining trust and confidentiality, as well as to ensure we consistently provide high quality care.
CONFIDENCE
We have outstanding carers, who make our clients happy. We invest time, effort, and money into our carers. They go through a rigorous selection process before undertaking our industry-leading training, as well as receiving continual learning opportunities and annual update training. They have the skills, confidence,and values to deliver the very best care to our clients.